FAQ

General

What is Palmie?

Palmie is a barcode scanning app. It lets users scan products to see whether the items contains palm oil and if so, whether the palm oil in the product is sustainable.

Palmie educates consumers about palm oil allows consumers to make informed buying choices.

Why was Palmie started?

Palmie was started to stop deforestation and protect the environment. It is here to force companies to switch to sustainably sourced palm oil.

Is Palmie free?

Palmie has a free version and a paid version. The paid version is £0.99 and has no adverts. You can also join as a member for additional benefits.

What scan results are displayed?

Once consumers scan their produce, Palmie will display one of five results. These are palm oil-free, moderately sustainability, minimal sustainability, unsustainable, or no data available.

Where can I get the app?

Palmie can be downloaded from the Google Play store or the App store. The app will be released in mid-2021.

Products

How do I add a product?

To submit a product, click the menu and the ‘Submit Item’ tab. From there you can email us the product and we will add it for you. This usually takes the team around 48 hours.

How often are you adding products?

We are constantly adding products to the database. If you have any suggestions, please email chris@palmie.co.uk.

Customer Support

Who do I contact if I have a complaint?

In the unfortunate case you have a complaint, please contact chris@palmie.co.uk. We will respond within 48 hours.

Palm Oil

What is Palm oil?

Palm oil is an edible vegetable oil that comes from the fruit of oil palm trees. There are two types of oil. Crude palm oil comes from squeezing the fleshy fruit. Palm kernel oil comes from crushing the kernel, or the stone in the middle of the fruit.

Why is the problem with Palm Oil?

Palm oil is in nearly 50% of everything on supermarket shelves. In a lot of cases, these products contain palm oil from non-sustainable sources.

The sale of these products contributes to deforestation and habitat loss.

Deforestation is destroying the habitat of endangered species including Orangutans, Pygmy Elephants, and Sumatran Rhinos in addition to contributing to a range of environmental and social issues.

Which animals are at risk from Palm Oil production?

The following animals are at risk from Palm Oil…

  • Sumatran Tiger
  • Orangutan
  • Sumatran Rhino
  • Bornean Pygmy Elephant
  • Sumatran Elephant

What is the RSPO?

The RSPO is a non-profit organization that unites organizations in the industry. Their aim is to develop and implement global standards for sustainable palm oil.

The RSPO has developed a set of environmental and social criteria that companies must comply with in order to produce Certified Sustainable Palm Oil (CSPO). When they are properly applied, these criteria can help to minimize the negative impact of palm oil cultivation.

The RSPO has more than 4,000 members worldwide who represent all links along the palm oil supply chain. They have committed to produce, source, and/or use sustainable palm oil certified by the RSPO.

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